Build a platform request record

For each service, record the account URL, your preference, the official request route and the authorised representative. Review this record after a platform change. The requests available may depend on the type of account, the requester’s relationship and the documents supplied. No universal menu path or guaranteed outcome applies across social networks.

The Social Media Afterlife

Social media profiles can remain visible after their owners die. Decide what you would like preserved, removed or handled through the provider’s memorialisation process. Record those preferences and keep independent copies of the memories that matter.

Social media accounts are uniquely personal digital assets. They contain our photos, thoughts, relationships, and life milestones. For many families, these profiles become digital memorials — places to revisit memories and share grief.

But unmanaged accounts also pose risks. They can be targets for hackers, memorialized incorrectly, or used to spread misinformation. Proactive planning ensures your social media legacy reflects your wishes.

Use each provider’s current process

Do not assume every social platform offers the same legacy-contact, memorialisation or removal options. Begin from the official help centre while signed into the correct account. Record the support page, any settings you completed and the documentation a representative would need. Avoid relying on old menu paths or a third-party comparison for a sensitive account request.

For eligible Google data, Inactive Account Manager lets you choose selected data and contacts after inactivity. That is a specific provider workflow, not a general authority to access other accounts. Check the current options directly and tell your chosen person what you configured.

Make preferences usable without sharing every login

List the platforms, account names and the content you want retained. Keep a separate archive of important photos or posts where export is available. Specify who should contact the provider and where legal or identity documents can be found.

Use provider-supported access rather than assuming a relative should sign in as you. Respect third-party privacy and any retention obligations when choosing what to share or delete. A short scoped handoff can point to these records without carrying all your passwords.

ZeroLatch can deliver a scoped inventory and instructions after a missed check-in and safety period. It does not transfer assets, establish legal authority or confirm death. Simple permits authorised service-managed key recovery; Private requires a separate password or ZeroLatch recovery phrase. Neither option replaces an independent backup or a real recipient rehearsal. Start with harmless information and read the security model and backup checklist.