Digital legacy planning
Keep a selected set of documents, contacts, account instructions and personal guidance ready for one trusted person—without placing private details in ordinary email or a public will.
Encrypted before upload · Email check-ins · A separate safety period · One intended recipient per delivery
The practical gap
A will, trust, power of attorney or provider process may establish authority. Your family may still need to know which adviser to call, where an original document is stored, which accounts exist, how devices are protected and what not to change. A digital legacy delivery can provide that map without pretending to replace the legal process.
What the service actually does
Prepare a short message that explains why the recipient was chosen, what the delivery contains and which professional or family member they should contact first.
Apple Legacy Contact and Google Inactive Account Manager are useful platform tools. A separate plan can connect them with accounts and records outside those ecosystems.
Store selected documents and instructions behind verified recipient access. Avoid putting passwords, seed phrases or sensitive filenames directly in release email.
Simple reduces the chance that a recovery code is lost. Private gives the sender self-custody but requires a separate, tested way for the recipient to obtain the code.
Important boundary: ZeroLatch does not make someone an executor, bypass probate, override an online provider, transfer an account, or prove death. Keep authoritative legal documents with the appropriate professional or registry.
How it works
List the important systems and records, then select only what this recipient needs.
Explain who has legal or professional authority and what should happen first.
Configure Apple, Google and password-manager legacy features where appropriate.
Update addresses, advisers, devices and recovery instructions after major life changes.
Go deeper
Build the practical index before deciding what needs conditional delivery.
Read guideSet up the native platform controls and understand their boundaries.
Read guideKeep sensitive access details out of public or long-lived legal documents.
Read guideQuestions before you start
It is a protected place for selected records and instructions that help another person understand and manage parts of your digital life. It should complement legal documents and provider tools rather than replace them.
Usually not. Start with an account inventory, recovery instructions and the location of an emergency-access mechanism. Give each person only the information they need and consider separate deliveries for different responsibilities.
Those tools are useful for data held inside their respective ecosystems. A broader continuity plan can reference them while covering advisers, devices, domains, password managers and accounts held elsewhere.
No. A delivery may help an authorised person find information, but ownership and access remain subject to the will, applicable law, account-provider rules and professional advice.
Review it at least annually and after a marriage, separation, death, relocation, new adviser, major account change, device replacement or change in the intended recipient.
Create a draft, review the recovery path, and activate only when the recipient, timing, and contents are right.
Create a test delivery