Choose useful information deliberately

An emergency plan does not require giving someone every account, conversation or device. Start with the tasks they might need to handle: finding original documents, contacting an adviser and understanding the first few practical steps. Keep that note focused on its purpose.

Private conversations can include other people's information as well as your own. Consider who is authorised to see each record and whether sharing it is necessary. Discuss important preferences with the people involved while you can, instead of leaving them to guess what you meant.

Separate practical instructions from account access

List document locations and people who can help. For an online account, record the provider's authorised legacy or recovery process. A saved password does not itself establish permission to use the account, and ZeroLatch does not grant that permission.

Keep master passwords, wallet seeds and recovery secrets under an appropriate separate custody arrangement. Avoid putting every authentication factor into one message. Provider settings, legal documents and independent backups serve different purposes; review how they work together.

A useful example is: ‘The blue folder in the study lists our insurance records. Call the adviser named inside before moving original documents.’ That gives your person a practical place to start without sharing an entire digital life.

Record preferences without promising automatic action

ZeroLatch sends instructions after missed check-ins, reminders and your extra waiting time. It does not wipe devices, delete accounts, verify death or execute the requests in a note. A recipient must decide what they are authorised and able to do.

Preserve records subject to legal or organisational retention requirements. Seek appropriate advice when preferences affect shared property, accounts or other people. Keep an independent copy of the plan and revisit it after changes to your household or services.

Use the free checklist to prepare a short first note. Preview it with harmless information and ask your trusted person whether the next steps are clear.